Measuring ERP Projects
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چکیده
It is important to not only understand the factors influencing success, but also to have an approach for measuring and tracking an ERP project’s success. ERP implementation projects are very different from most other types of projects such as building construction, network installation, etc. The key difference is that there are no precise industry standards, legislated codes, or published performance benchmarks against which success can be quantitatively measured. This lack of benchmarks and measurement techniques has created an environment in which ERP projects are declared a success or failure based on arbitrary criteria, individual perceptions, partisan motivations, or other subjective factors. This article discusses an objective approach to measuring the success of an ERP implementation project.
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